Fidelity Warranty Services Get Refund If No Claims?

Disclaimer

Nosotros maintain complete transparency with the readers on our website. The company rankings on our site are contained of any marketing relationships that we may agree with a abode warranty company. Nosotros may receive bounty for receiving quotes or placing advertisements. Notwithstanding, this does not touch a company's rankings. Companies are ranked solely on the ground of consumer reviews and ratings received from habitation warranty users.

*The atomic number 82 information obtained volition exist sent to the respective companies equally selected past the readers. However, the lead will be shared with a like company if the selected company either doesn't participate in Leads Programme or doesn't respond.

Home / Companies / Fidelity National Dwelling Warranty

Final updated: May 18, 2022

Fidelity National Home Warranty

Allegiance National Home Warranty (FNHW) has over 40 years of experience serving homeowners, builders, and realtors. Their journeying began in northern California as a home warranty provider. In 1998, they were acquired past Allegiance National Financial, a Fortune 500 visitor and the nation'southward largest title insurer. The visitor is presently headquartered in Jacksonville, Florida. Allegiance National Home Warranty is functional across 17 states and has over 850 members.

FNHW is i of the more tenured players in the market with a vast customer network. Check out our review to go through the plans, prices, coverage, exceptions, and more.

640 Reviews

Complaint Resolution Plan

$1000

Estimated Appliance Coverage

$thou

Estimated System Coverage

Complaint Resolution Plan

Why Allegiance National Home Warranty?

40+ years of experience
Owned by Fortune 500 national insurer
24/7 customer service
Expedites service requests in case of emergency
Provide coverage for appliances of any make, model, and age.

Fidelity National Dwelling house Warranty Plans

Fidelity Domicile Warranty offers plans with varied coverages for dissimilar categories of customers. There are four different habitation warranty plans available for homeowners. The plans and the coverages may vary depending on your state.

Standard Plan	Comprehensive Plus Program	Enhanced Plan	Enhanced Plus Plan
Ac system	Ac arrangement	Air conditioning system	Air conditioning organization
Central Heating system	Central Heating system	Fundamental Heating system	Central Heating system
Ductwork	Ductwork	Ductwork	Ductwork
Evaporative cooler	Evaporative libation	Evaporative cooler	Evaporative cooler
Plumbing (inc. stoppages)	Plumbing (inc. stoppages)	Plumbing (inc. stoppages)	Plumbing (inc. stoppages)
Sump pump	Sump pump	Sump pump	Sump pump
Toilets	Toilets	Toilets	Toilets
Bathtub motor	Bathtub motor	Bathtub motor	Bathtub motor
Hot water pump	Hot water pump	Hot h2o pump	Hot water pump
Garbage disposal	Garbage disposal	Garbage disposal	Garbage disposal
Instant hot water dispenser	Instant hot water dispenser	Instant hot water dispenser	Instant hot water dispenser
Water heater	H2o heater	H2o heater	Water heater
Electrical organisation	Electrical organization	Electrical system	Electrical system
Telephone wiring	Telephone wiring	Telephone wiring	Telephone wiring
Ceiling fans	Ceiling fans	Ceiling fans	Ceiling fans
Garage door opener	Garage door opener	Garage door opener	Garage door opener
Exhaust fans	Exhaust fans	Exhaust fans	Frazzle fans
Doorbell	Doorbell	Doorbell	Doorbell
Fume detectors	Smoke detectors	Smoke detectors	Smoke detectors
Dishwasher	Dishwasher	Dishwasher	Dishwasher
Oven/cooktop/range	Oven/cooktop/range	Oven/cooktop/range	Oven/cooktop/range
Built-in microwave	Built-in microwave	Congenital-in microwave	Congenital-in microwave
Trash compactor	Trash compactor	Trash compactor	Trash compactor
	Mismatched systems	Mismatched systems	Mismatched systems
	Improper installation, repairs	Improper installation, repairs	Improper installation, repairs
	Removal of lacking equipment	Removal of defective equipment	Removal of defective equipment
	Refrigerant	Refrigerant	Refrigerant
	Additional plumbing elements	Additional plumbing elements	Boosted plumbing elements
	Additional AC and heater elements	Boosted Air-conditioning and heater elements	Additional AC and heater elements
	Oven and cooktop elements	Oven and cooktop elements	Oven and cooktop elements
	Boosted trash compactor elements	Boosted trash compactor elements	Additional trash compactor elements
		Washer/dryer	Washer/dryer
		Kitchen refrigerator	Kitchen fridge
			Hot water steam
			Stoppage due to roots
			More than code violations
			H2o heater expansion tank
			Labor cost on manufacturer warranty

Customers can include the following items in their chosen Fidelity plans by paying actress:

Optional Coverage :

Kitchen refrigerator
Washer/dryer
Air-conditioning
Spa and pool equipment
Roof leak repair
Additional refrigeration
Appliance limit upgrade
Septic tank organisation
Sewage ejector pump
Well pump
Fountain motor + pump
Extended slab leak/piping leak
Outdoor kitchen
Pre-flavour HVAC melody-up
Smart abode coverage
Home insurance deductible coverage

Fidelity Dwelling Warranty Cost

The annual premium for Fidelity Home Warranty plans may range betwixt $350-$450. The monthly payments can be between $xxx-$40. The verbal price may vary depending on your land, size of the house, the number and price of the optional items added to your home warranty programme, and more. The visitor charges a service fee of $65-$75, to exist paid to the service technician upon completing the repair work.

Fidelity National Dwelling Warranty BBB

Fidelity National Home Warranty has an A+ rating from the Better Business Bureau. This is the highest rating of the platform and it means that the company is reliable and trustworthy.

The rating is based on information that the BBB has been able to obtain nearly the company, including feedback and complaints received from the public. To ensure that all customers are receiving meridian-notch service, the company'due south information is carefully evaluated on diverse parameters pertaining to service quality, client service, etc., to make up one's mind a final rating for each business organisation.

Fidelity National Home Warranty Claims

The service claim can exist filed on the Fidelity Domicile Warranty website or by calling their toll-free number ane-800-862-6837.

Once your request has been raised, a qualified service technician is assigned for inspection within 3 hours. Still, it may take up to 48 hours during weekends and holidays.
The service technician sets upward an date by calling the registered phone number. The technician pays a visit and examines the apparatus or the system.
Once the trouble is identified, the technician repairs or replaces the appliance upon blessing from Fidelity. A service fee of $65-$75 is payable to the technician when they visit.

Fidelity National Domicile Warranty States Availability

States Covered

Corporate Office

States Not Covered

Fidelity Home Warranty Coverage Limitations

Fidelity Home Warranty plans cover dwelling house systems and appliances' failures due to normal wear and tear. The visitor does not embrace repairs or replacement due to abuse, misuse, or lack of general maintenance of the appliance. Post repairs, the company provides a 30 twenty-four hour period workmanship guarantee on labor and 90 days on parts. FHW will not reimburse repairs and replacements that accept non been authorized by them.

Pros and Cons of Fidelity Home Warranty

PROS	CONS
Iv decades of experience	Average customer satisfaction
Upkeep-friendly plans	No data on the percentage of claims issued
Accelerate services in instance of emergency
Easy renewal of home warranty plan

Fidelity National Home Warranty: Worth It?

Fidelity Domicile Warranty plans come in four different categories for customers. The basic warranty plan is best suited for people who are on a tight budget. It is easy to file the claims online or over the phone and emergency service requests are prioritized and expedited. However, at that place have been several claims of unprofessional customer service and claim denials. You tin can check out the Allegiance National Home Warranty reviews beneath for more than context.

American Home Shield
Choice Abode Warranty
ServicePlus Domicile Warranty

Fidelity National Home Warranty FAQs

How long does Fidelity National Home Warranty last?

Fidelity Home Warranty offers plans for ane year with an option to renew the existing program after the end of the contract term.

How can I renew my electric current Allegiance Home Warranty plan?

You tin can renew your Allegiance Home Warranty plan through their website past logging in to your client portal or calling their toll-complimentary number - 1-800-862-6837.

Can I purchase a program for old appliances?

Yes, Fidelity Habitation Warranty plans cover appliances irrespective of their make, model, or age. The appliance has to be in working condition when the plan is purchased.

How long does it take to procedure service requests?

Fidelity Home Warranty processes service requests in 3 hours on working days and inside 48 hours during weekends or holidays. The company besides offers to expedite the service requests in case of emergency.

People are also interested in

Fidelity National Home Warranty Reviews

Carlos Carpio, Lubbock, TX

On Jan 11, 2022

Stay away form this visitor. I have been calling ten times to get an effect resolved (and counting). I don't requite them -v stars stars considering the organisation does non let me do it.

Helpful

Be the first one to find this review helpful

Diane monroe, Palm Desert, CA

On Jan ten, 2022

Inefficient, hold times are at least an hour, refusals to repair fifty-fifty when covered under Domicile Warrenty- I chosen my representative, and she does not fifty-fifty return phone calls. Practice NOT PURCHASE SERVICE FROM THEM!

Helpful

1 people plant this review helpful

Paul Bura, Thousand Oaks, CA

On Nov 04, 2021

I would not recommend this company. The resolution line had me on hold for over 45 mins each time I attempted to dispute the service call fee for an apparatus that notwithstanding does not operate correctly. I gave upwardly each time and tried calling back 3 times. They too don't allow for a callback selection and then you don't have to expect and waste your fourth dimension or allow for disputes online with their website. Disap ..Read Full Review

I would not recommend this visitor. The resolution line had me on concord for over 45 mins each time I attempted to dispute the service call fee for an appliance that even so does not operate correctly. I gave up each time and tried calling back 3 times. They also don't allow for a callback selection and then you don't have to wait and waste your time or allow for disputes online with their website. Disappointed at their poor intendance. ..View less

Helpful

1 people found this review helpful

Erin Dervin Toles, Carmichael, CA

On Oct 26, 2021

Categorically, Fidelity is an unscrupulous and sorry company. After waiting 5 weeks through blistering summer heat for them to replace our HVAC (they immediately approved the replacement but then did literally nothing after approving other than lie to us and hang up on us), we wound up paying out of pocket to replace the arrangement and sued them in pocket-sized claims court to try to recoup SOME of our out- ..Read Full Review

Categorically, Allegiance is an unscrupulous and sorry visitor. Subsequently waiting 5 weeks through blistering summer heat for them to supplant our HVAC (they immediately approved the replacement but then did literally nothing later blessing other than lie to u.s.a. and hang up on us), we wound up paying out of pocket to replace the arrangement and sued them in small claims court to endeavour to recoup SOME of our out-of-pocket costs. We won our case and got the maximum under the statutory limit too as our courtroom costs ordered back to u.s.. Fidelity's representative committed perjury repeatedly, and "oops" failed to provide united states with the evidence she submitted to the court. Stay away from this company! ..View less

Helpful

1 people found this review helpful

Roxana, Valencia, CA

On Oct fourteen, 2021

This company has gone downwards the tubes . The client service and managers are horrible . No return calls . It take weeks to become things done . Not a good company they don t care at all

Helpful

i people plant this review helpful

Phil R, Playa Vista, CA

On Oct 06, 2021

I feel information technology is only fair to warn fellow shoppers virtually this horrible experience. I had owned this policy for several years. Equally far every bit petty things it was fine. Microwave, ext. dishwasher was ok. Only refrigerator took weeks. The washer took a calendar month and the air conditioner took 2 months to repair. Excuses galore but there is no excuse keeping clients on hold for sometimes over two hours ..Read Full Review

I experience it is only off-white to warn boyfriend shoppers virtually this horrible experience. I had owned this policy for several years. As far every bit footling things it was fine. Microwave, ext. dishwasher was ok. But refrigerator took weeks. The washer took a month and the air conditioner took 2 months to repair. Excuses galore merely at that place is no excuse keeping clients on hold for sometimes over two hours. It was a joke. And the surly attitude of some, not all, of client service reps. Yous would think they would at least install a call-back system. And I don't know if it is simply his visitor but the techs were never annihilation to write habitation nearly. I'm going to try a dissimilar visitor. Oh, and my copays and subconscious charges to replace the air conditioner in add-on came to close to $2k for items that were certainly part of the process but not covered. I'thousand outta here. ..View less

Helpful

i people found this review helpful

Bill Gundy, Redding, CA

On October 03, 2021

On September xvi, 2021, the air conditioner went out in my rental. I was particularly concerned because the tenant is an elderly woman, and we live in a very warm climate with temperatures near 100 degrees. I filed a claim with Fidelity National Abode Warranty on-line, and paid the $75.00 service fee at that fourth dimension. On September 20, a local vendor diagnosed the problem every bit a blown compressor. Then, the nig ..Read Full Review

On September 16, 2021, the air conditioner went out in my rental. I was particularly concerned because the tenant is an elderly woman, and we live in a very warm climate with temperatures near 100 degrees. I filed a merits with Fidelity National Home Warranty on-line, and paid the $75.00 service fee at that time. On September xx, a local vendor diagnosed the problem as a blown compressor. Then, the nightmare began. After hearing zippo for a few days, I contacted the vendor. He told me he submitted his diagnostic written report to FNHW on September 21 and had not received authorization to replace the blown compressor. I then called "customer service" at FNHW. After being disconnected several times, navigating through countless recorded instructions, then existence placed on hold for over half an 60 minutes, I was finally able to talk to "Gabriella" at Allegiance National. I explained my emergency situation, and she said information technology takes 2 days to corroborate the repair (it had already been iii days.). That was 14 days, and numerous calls, agone – each with the same obstruction course required to attain anyone. And the claim, which is very clearly covered by the policy, has withal not been approved. I have attempted to contact the company ix times, just have only been able to achieve a real person v times. Wait times have exceeded an hour and, two times, I was disconnected mid-sentence. On both occasions the person to whom I spoke had my telephone number just did not phone call me dorsum. Each "customer service" person has had a very heavy Hispanic emphasis, and are difficult to understand, simply it is apparent that they all have the same script. Basically, it is "I am so pitiful for your inconvenience, but we have to look until the "Approval Section," approves your claim." When I have asked to speak to a supervisor or manager, the "customer service" rep says they are non available at the moment, just that they would phone call me back. Nobody has ever chosen me back. If Fidelity National Habitation Warranty is actually functioning as a legitimate business organization, information technology is the about poorly run organization I have ever encountered. Simply I don't believe even the near incompetent company could consistently brandish the level of total ineptitude and outright indifference I take witnessed. Instead, I believe that they have purposefully adopted a business organization model designed to avoid paying legitimate claims by frustrating claimants to the point that they make up one's mind to pay for their own repairs. ..View less

Helpful

1 people institute this review helpful

Shu, Due north Las Vegas, NV

On Aug 28, 2021

First took them full of four visit to gear up a dishwasher. Second, have a broken fridge, they took whole week to procedure a merits, 1 week to order the parts, two week to wait for the parts, cancelled my start appointment without fifty-fifty a reason, finally came to fix it, and doesn't even piece of work. Going to be 2 months without refrigerator in summer 2021 Take them forever to answer a telephone, forever on hol ..Read Full Review

Kickoff took them full of four visit to fix a dishwasher. Second, have a cleaved refrigerator, they took whole week to process a merits, one week to order the parts, two week to look for the parts, cancelled my first date without even a reason, finally came to set it, and doesn't even work. Going to be two months without refrigerator in summer 2021 Take them forever to respond a phone, forever on concord, always hangup on you, took them forever to go along a claim, the company they hire to prepare appliances do nothing but give out attitude. Don't waste your money and time with this company, you lot got aught but aggravation. Not a 24/7 service, doesn't open up weekend. This is beyond "yous get what yous pay for", you don't get anything even you paid. ..View less

Helpful

2 people found this review helpful

Kansas Amy, Aliso Viejo, CA

On Aug 26, 2021

They deserve "0" stars. ABSOLUTELY fraudulent. We reported 2 issues, they unfortunately are important ones (congenital-in refrigerator and air conditioner). half dozen months agone when we had a similar claim on our built-in fridge they had 3 different services providers come out and ended upward adding Freon and calling it good. Information technology hasn't worked properly since but almost a month ago information technology stopped compl ..Read Full Review

They deserve "0" stars. ABSOLUTELY fraudulent. We reported two problems, they unfortunately are important ones (built-in refrigerator and air conditioner). 6 months ago when we had a similar claim on our built-in fridge they had 3 dissimilar services providers come out and concluded up adding Freon and calling it expert. It hasn't worked properly since but about a month ago it stopped completely. Kickoff service provider came out and once again they didn't want to pay for the large list of parts that demand replaced. And then they are sending another service provider and starting the process over. Of grade that service provider can't come until next week. AC- like issue. Service provider came out and said some master components need replaced. They are giving the states the run around to have approved. Besides the inconvenience of no working fridge and a struggling Air-conditioning in the summer heat, I've spent hours and hours on concur trying to get answers and the issues resolved. I've documented every call and missed piece of work for the service calls too as lost food. My adjacent move if this isn't resolved in the most hereafter is a lawsuit and public attention. ..View less

Helpful

three people plant this review helpful

amy chavez, Escondido, CA

On Aug 03, 2021

I renewed my forth year with this visitor yesterday. I was dwelling house sick with Covid and forgot to pay the renewal and was 2 weeks late. I was given nada grace menstruum and turned down for a service that just happened to be needed during those two weeks. I paid my renewal and tried to cancel the next day because I felt and then mistreated. they are happy to take my $645 yesterday but I accept to ship an email today and ..Read Full Review

I renewed my along yr with this company yesterday. I was dwelling house ill with Covid and forgot to pay the renewal and was 2 weeks tardily. I was given zero grace flow and turned down for a service that simply happened to be needed during those 2 weeks. I paid my renewal and tried to abolish the next day because I felt so mistreated. they are happy to take my $645 yesterday just I have to ship an email today and cross my fingers for my coin back. This company is a joke. stay away unless yous want to just waste your money. ..View less

Helpful

ii people found this review helpful

Peter Curran, Ruidoso, NM

On Jul 31, 2021

This visitor is horrible. Extremely poor client service. Wait times are an entire day, and longer. There is at present fashion to contact them online. I've never dealt with a company this horrible. They still demand to repair my AC and now they are cancelling my annual contract.

Helpful

1 people constitute this review helpful

Mustafa, Houston, TX

On May 30, 2021

Our cooktop issue took almost 4-months to get closed without whatever solution. Very poor customer service with very long wait times on the line. Had several technician visits (probably 6-7 times) and each fourth dimension upshot wasn't resolved. Spent many hours waiting on the line for customer service to assistance. While waiting Allegiance to offer replacement at the end, they told me that my cooktop was repaired fully and the ..Read Total Review

Our cooktop effect took almost 4-months to get airtight without whatsoever solution. Very poor customer service with very long wait times on the line. Had several technician visits (probably 6-vii times) and each time consequence wasn't resolved. Spent many hours waiting on the line for customer service to help. While waiting Fidelity to offer replacement at the end, they told me that my cooktop was repaired fully and the case was closed. It was similar a joke. Later confirmed with the assigned appliance company (Fast Appliances, TX) that the technician submitted that our cooktop was fully-repaired despite the fact that it wasn't. I was speechless! Customer service rep at Fidelity kept request they demand to send another technician to re-diagnose 3-iv month-old trouble to proceed with the case. At that signal, we were tired with technician visits and the just solution was to abolish Fidelity policy and fixing our problem ourselves. From commencement to the end, the issue was handled very poorly. Recommend being very conscientious before deciding to work with this visitor. Exist prepare for poor quality customer service and more. ..View less

Helpful

2 people found this review helpful

millie, Sacramento, CA

On May 25, 2021

Avoid at all costs. Save your premiums, service call fees, and what you are going to accept to pay out of pocket to fix what their contractors break and you lot volition be able to pay for all repairs through contractors that you enquiry and vet. FNHWs customer service is awful. Most of the time they dont answer the telephone and when they practice is to exist rude and condescending.

Helpful

3 people constitute this review helpful

Tom B Kelly, Denton, TX

On May ten, 2021

I called in an issue on my HVAC system over 1 week ago, they sent out a contractor, who in my, opinion, was unprofessional and made me question his abilities. He was non here long and provided no information relating to my upshot. I chosen him a few days after, terminal Friday, he said I can't talk I'm with a client and he hung upwardly. Then today, Monday, I called Fidelity to go a status of my work club. I ..Read Full Review

I called in an effect on my HVAC system over 1 week ago, they sent out a contractor, who in my, opinion, was unprofessional and made me question his abilities. He was non here long and provided no data relating to my issue. I called him a few days later, last Fri, he said I can't talk I'thou with a customer and he hung up. So today, Mon, I chosen Fidelity to get a status of my work society. I have on concord for over 45 minutes. They say you can utilise the website only information technology has no where to bank check work orders status. I am a new customer and will not be renewing with this company equally they obviously are not interested in assisting the customer. I would recommend you non cull Fidelity National. Due to this consummate lack of concern and response I must give a horrible review. We accept been without HVAC for over a week and however have no idea of what is going on or when or if they really will respond or practise the piece of work that I paid for when signing up. ..View less

Helpful

i people found this review helpful

Tiffiny Reyes, Midland, TX

On May 04, 2021

Be very conscientious giving this company your money! Not merely volition you be out boosted money on repairs because they send out companies who don't do quality work and has to be washed over and over once again, you lot will spend hours on the phone existence passed effectually, put on hold and hung up on. If that's non bad enough, you have to do all the footwork and following up to get anything achieved. Nosotros are a week in w ..Read Total Review

Exist very careful giving this company your money! Not simply will you be out additional money on repairs because they send out companies who don't practise quality work and has to be washed over and over again, yous will spend hours on the phone beingness passed effectually, put on hold and hung upward on. If that'southward swell enough, you accept to exercise all the footwork and following up to get annihilation accomplished. We are a week in waiting on our hot water heater to be repaired fifty-fifty though its pouring water into our garage. They are making the states call the manufacturer, obtain documents and scan them dorsum to them to fifty-fifty get the repairs approved. Meanwhile, no piece of work has been scheduled. Additionally, we were told the repairs would exist almost $300 more out of our pockets. Seriously, move on, don't allow them screw you lot out of your fourth dimension and money. ..View less

Helpful

two people establish this review helpful

Nancy Radonich, Medford, OR

On Mar 29, 2021

So far I am not impressed and thoroughly frustrated. Bought a home congenital in 1966, paid total toll for a premium yearly warranty; approx $500. Closed on home two/nineteen, remodeling work being in progress, moved in iii/26 & 3/27. Notwithstanding nether construction. Went to take a shower terminal night no hot water afterward running twenty mins. Before moving in the PROVIDER, came out considering the water wasn't getting warm and a meta ..Read Full Review

And then far I am non impressed and thoroughly frustrated. Bought a dwelling congenital in 1966, paid total price for a premium yearly warranty; approx $500. Closed on habitation 2/19, remodeling piece of work being in progress, moved in 3/26 & three/27. Yet under construction. Went to take a shower last night no hot water afterwards running 20 mins. Before moving in the PROVIDER, came out because the water wasn't getting warm and a metal order coming from faucet. He inspected increased the temp estimate to 125. NO usage until 3/27 for hot water. Placed an EMERGENCY service call Sun evening, no response next morning until I chosen. Bottomline; same PROVIDER came out to audit. His paperwork submitted to FNHW "Cust needs new water heater". Called to meet if I can expedite install, they say there process will be 24-48 to corroborate and then another few days for install based on PROVIDER. Tin anyone reading this take cold showers in Oregon when its barely spring? I am going to pay for a new water heater and have information technology installed. I can't wait for their processes as they are unreasonable and ridiculous. Signed Nancy Radonich ..View less

Helpful

1 people plant this review helpful

Liliana Atanasio, Vista, CA

On Mar 04, 2021

I take been trying to call this Co. for a week. I have called unless twenty times at different hours of the day, waited each time at least 73 minutes with no luck! My tenant has been without a refrigerator for over 1 week, she had surgery and she needs ice! I will never recommend this Co. to anybody over again!!!!

Helpful

4 people establish this review helpful

Deanna Davis, San Francisco, CA

On Feb 17, 2021

WORTHLESS WARRANTY! Moved into my domicile with existing range. Had a legitimate issue with this range. Said they could not cover a knob that would not work and the burners don't put out even gas. Sent out Pilot Electrical and paid $75. Neither Company got back to me with prognosis. Called and said piece of work order was airtight out and claim denied from Allegiance. Had to call three times on hold for over an hour with ..Read Full Review

WORTHLESS WARRANTY! Moved into my home with existing range. Had a legitimate effect with this range. Said they could not cover a knob that would non work and the burners don't put out even gas. Sent out Pilot Electric and paid $75. Neither Company got dorsum to me with prognosis. Called and said work order was closed out and claim denied from Fidelity. Had to call iii times on hold for over an hour with Fidelity for response of why claim denied. Reply was range had grease buildup! In the knob?? A scam company that is paid from ownership a new home that will not cover anything. Absolutely a ZERO! Not satisfied at all!! ..View less

Helpful

2 people institute this review helpful

Terry, Sacramento, CA

On Jan 15, 2021

Company denied claim for duct work which resulted in me paying out of pocket. Visitor is attempting to accuse a service fee for a service phone call that was not completed.

Helpful

ane people found this review helpful

Robert Whitney, San Diego, CA

On Dec 16, 2020

I endured a time-consuming half dozen month process of icemaker repairs to somewhen acquire that the manufacturer is involved in a form activity lawsuit, thereby exempting FNHW from replacing my unit of measurement. This was revealed tardily in the process unfortunately. While all agents and technicians I encountered were polite and soothing, they consistently failed to communicate with me until I initiated phone contact. I was tol ..Read Full Review

I endured a fourth dimension-consuming 6 month process of icemaker repairs to eventually larn that the manufacturer is involved in a class action lawsuit, thereby exempting FNHW from replacing my unit. This was revealed tardily in the process unfortunately. While all agents and technicians I encountered were polite and soothing, they consistently failed to communicate with me until I initiated phone contact. I was told past specialists multiple times (3 at least) that they would resolve the issue quickly and contact me with updates. Unfortunately they could not keep their word. I sympathize with the pandemic that glitches and delays are expected. Merely this company needs to remedy some major systemic issues. I am totally unsatisfied with the 'service' that was provided, and cannot recommend them as a trustworthy visitor. Would love to alter my 1-star rating but in that location is no evidence for a college review. ..View less

Helpful

2 people establish this review helpful

Ready to share your habitation warranty feel with Fidelity National Dwelling house Warranty? Click here to write your own review